At Gerra Collection, our primary material is high-grade stainless steel. All our products are manufactured using the "investment casting" method, which provides exceptional detail precision and lifelong durability.

Yes, every single piece is meticulously hand-finished and inspected by our master craftsmen, from the casting stage to the final polish.

Our pieces are not mass-produced on assembly lines; they are brought to life by master hands. Following the intricate investment casting process, every single item undergoes a meticulous journey of refining, polishing, and hand-finishing. This artisanal dedication ensures the uncompromising quality and unique character of the masterpiece we deliver to you.

Absolutely. Gerra Collection products are not mass-produced; they are works of art. Due to the nature of the casting and hand-finishing process, each piece may feature unique surface characteristics. These subtle variations make your piece one-of-a-kind.

Yes, at Gerra Collection, we securely ship our products worldwide via contracted express couriers (DHL, UPS, FedEx).

For international orders, customs duties and import taxes are not included in the product price. These additional charges are determined by the laws of the destination country and are the responsibility of the buyer.

Yes, through our "Bespoke" service, we can design and manufacture custom chess sets or metal objects tailored to your vision. Please use our contact form for more details.

We offer personalization on specific models. Please consult our support team before ordering to discuss options and feasibility.

You can return your product within 14 days of delivery in its original packaging and with the invoice. Shipping is free for domestic returns (Turkey); for international returns, shipping costs belong to the buyer.

Every Gerra design is shipped in exclusive, high-protection luxury presentation boxes that reflect our brand's prestige. We aim to turn every unboxing into a memorable ritual.

To preserve the lifelong quality of our materials, avoid harsh chemical cleaners. A soft, slightly damp microfiber cloth is sufficient. As marble is a natural stone, avoid contact with acidic liquids (lemon, vinegar, etc.).